You will lose all data on the phone following the steps below: You do not need to download ANY third party software or even connect your phone to computer to remove any screen lock on your phone. BUT, when you turn it on & go through the initial set-up, just log-in to your Samsung Account & click on RESTORE! YOU DON'T HAVE TO REINSTALL EVERYTHING-ALL APPS/SETTINGS/SMS/TEXTS w/PICS/CONTACTS/APPS/THEMES/WALLPAPERS/RINGTONES/CALENDARS/CLOCKS.YES, EVERYTHING, will be restored to your phone, as of the latest backup date & time! This WILL erase ALL data from your device. Then, if you run into a situation like I did, where Google Device Manager and/or Samsung Find My Device functions for resetting the password fail, REMOVE your micro-SD card & do a FACTORY RESET. BEFORE YOU SET ANY LOCK PIN/PASSWORD/PATTERN-REGISTER YOUR PHONE ON A SAMSUNG ACCOUNT! Enable auto-backups of apps/themes/SMS/texts/contacts, etc, in the Samsung Account, save all media that you can to the micro-SD card (back this up too on PC), then proceed with your lock settings. After you get a new device, install a micro-SD card & load all your desired apps. Prevent a seemingly unsolvable phone lock-out=here is some straightforward & common-sense advice.
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